Senior Manager - Ethics (Investigations)
Location: Bangalore
About the Team
The Ethics team at Navi champions a culture of integrity, transparency, and accountability. We define key policies like the Code of Conduct and Whistleblower Policy, run training and awareness programs, and ensure fair investigation of ethical concerns. We work closely with HR, Legal, and other teams to uphold the highest standards of ethical behavior across the organization.
About the Role
This role is focused on fostering a strong culture of ethics and compliance across the organisation. It plays a key part in shaping policy, driving awareness, and ensuring transparent governance through structured programs and confidential reporting mechanisms. By aligning ethical standards with business practices, the role supports integrity, accountability, and regulatory adherence at all levels.
What We Expect From You
Audit, Monitoring & Investigation
Lead end-to-end investigations into potential violations of the Code of Conduct and ethics-related policies, ensuring fairness, confidentiality, and timely resolution.
Design and implement automated monitoring mechanisms using forensic tools, data analytics, and investigative techniques to proactively detect unethical behavior and emerging risks.
Conduct periodic ethics risk assessments to identify control gaps and recommend preventive or corrective actions.
Collaborate with Legal, HR, and Risk teams to ensure consistency, transparency, and compliance in investigative processes and disciplinary outcomes.
Liaise with external agencies, including law enforcement, in cases involving internal fraud or serious misconduct, ensuring effective coordination and case closure.
Drive adoption of tech-enabled investigation workflows, case tracking systems, and data-driven triggers to improve oversight and reduce manual intervention.
Governance & Reporting:
Oversee regulatory and internal reporting requirements related to ethics and compliance, ensuring adherence to applicable laws and guidelines (e.g., RBI, SEBI, IRDAI).
Prepare and present periodic updates to the Board, CEO, and senior leadership on investigation outcomes, emerging risk themes, and ethics-related metrics.
Ensure timely escalation of high-risk cases and recommend strategic interventions to mitigate reputational and regulatory risks.
Training & Awareness:
Work closely with the Ethics Training team to deliver structured training programs across employee levels.
Identify new areas where training interventions are required based on case trends, risk assessments, or emerging ethical concerns.
Leadership & Collaboration
Collaborate with senior stakeholders and cross-functional teams (including Legal, HR, Risk, and Internal Audit) to drive systemic improvements based on investigation insights and emerging risk trends.
Act as a trusted advisor to senior stakeholders on matters of conduct, integrity, and ethical risk.
Mentor and guide junior team members, fostering a culture of accountability, transparency, and ethical decision-making.
Must Haves
Chartered Accountant or Master's degree in Law, Finance, Forensics or a related field.
7 + years of experience in investigations, audit, or forensics, with a proven track record of independently leading complex projects, managing a team, engaging with cross-functional stakeholders, and delivering structured, insight-driven reports.
Prior experience of working in a NBFC or financial services will be preferred.
Strong communication and interpersonal skills with the ability to engage with senior stakeholders and cross-functional teams.
Strong analytical skills and attention to detail, with the ability to detect patterns, identify control gaps, and recommend corrective actions.
High standards of integrity and discretion, with the ability to handle confidential and sensitive matters independently and responsibly.
Inside Navi
We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach.
Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!
Our Culture
The Navi DNA
Ambition. Perseverance. Self-awareness. Ownership. Integrity.
We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you.
We chase excellence by uplifting each other - and that starts with every one of us.
Why You'll Thrive at Navi
At Navi, it’s about how you think, build, and grow. You’ll thrive here if:
You’re impact-driven : You take ownership, build boldly, and care about making a real difference.
You strive for excellence : Good isn’t good enough. You bring focus, precision, and a passion for quality.
You embrace change : You adapt quickly, move fast, and always put the customer first.