The Insurance Business team is responsible for creation and execution of Navi's insurance business strategy. It works closely with underwriting, claims, actuarial, product, engineering and compliance teams to drive business growth, great customer experience and profitability.
As a Manager in the Insurance Business team, you will drive the growth of Navi's direct-to-customer insurance business. You will work with a diverse set of cross-functional stakeholders, to lead high-priority, cross-functional initiatives that require tight coordination, customer understanding, market trends, structured thinking and end-to-end ownership. You’ll be expected to break down complex problems, manage execution rigorously, and act as a trusted thought partner to all stakeholders.
Minimum of 3+ years of experience in Business, Sales, or Operations leadership/ managerial roles with exposure to process design and performance management.
Strong analytical and problem-solving skills with an ability to improve processes.
Entrepreneurial mindset with high ownership and comfort operating in a 0 to 1 setup.
Strong ability to collaborate cross-functionally and influence without authority.
Excellent people management and communication skills.
Sharp attention to detail and a strategic mindset for long-term process optimization.
Scale the insurance tele-sales team for Motor and Health Insurance. This would entail managing a team of insurance advisors and driving high productivity and good governance.
Strategize and problem solve with the central Marketing, Product and Engineering functions to drive growth and deliver superior customer experience.
Drive large strategic projects which would generally entail complex stakeholder management, customer research and analysis, problem solving and long-term thinking.
Demonstrable experience in claims strategy formulation and execution
We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach.
Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!
Ambition. Perseverance. Self-awareness. Ownership. Integrity.
We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you.
We chase excellence by uplifting each other—and that starts with every one of us.
Why You'll Thrive at Navi
At Navi, it’s about how you think, build, and grow. You’ll thrive here if:
You’re impact-driven
You take ownership, build boldly, and care about making a real difference.
You strive for excellence
Good isn’t good enough. You bring focus, precision, and a passion for quality.
You embrace change
You adapt quickly, move fast, and always put the customer first.