About Navi
Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.
Founders: Sachin Bansal & Ankit Agarwal
Know what makes you a “Navi_ite” :
1.Perseverance, Passion and Commitment
• Passionate about Navi’s mission and vision
• Demonstrates dedication, perseverance and high ownership
• Goes above and beyond by taking on additional responsibilities
2.Obsession with high quality results
• Consistently creates value for the customers and stakeholders through high quality outcomes
• Ensuring excellence in all aspects of work
• Efficiently manages time, prioritizes tasks, and achieves higher standards
3.Resilience and Adaptability
• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
About the Role :
Lending is currently the biggest vertical in the Navi Group. One of the top areas of innovation which drives both growth and profitability in lending is collections. We are looking for highly motivated and impact-driven people who can own the business targets of Housing Loans collections and contribute to building fast growing and profitable lending business.
Key Responsibilities
Own the Housing Loans collections of the Lending vertical of Navi Finserv Limited in the cities of operations
Responsible for hitting the collection targets and managing the roll rates effectively; minimize roll forwards.
NPA management - ensure timely actions to minimize NPAs by taking appropriate legal remedies in accordance with the regulations
Collaborate with internal stakeholders - Product, Credit and Analytics teams to ensure collection metrics are tracked and reported accurately and comprehensively.
Working with external and internal Legal teams for NPA management, SARFAESI process, and delinquency resolution.
Working closely with central teams like finance, legal, vigilance, audit, etc as required.
Key Skills Required :
2-4 years of relevant experience in collections, understanding of broad legal framework for NPA management would be ideal
Collaborative, effective as well as assertive in interactions with stakeholders
Strong problem solving skills, business acumen and tech bent of mind
Strong written and verbal communication skills with a talent for articulating