Associate Manager - HR Process Design

About Navi
Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Know what makes you a “Navi_ite” :  

1. Perseverance, Passion and Commitment

• Passionate about Navi's mission and vision
• Demonstrates dedication, perseverance and high ownership
• Goes above & beyond by taking on additional responsibilities 

• Consistently creates value for the customers and stakeholders through high-quality outcomes
• Ensuring excellence in all aspects of work
• Efficiently manages time, prioritises tasks and achieves higher standards 

• Adapts quickly to new roles, responsibilities and changing circumstances showing resilience and agility. 

• Conduct comprehensive analyses of existing HR processes to identify areas for enhancement and optimization.
• Collaborate closely with cross-functional teams to gather input and insights, fostering a collaborative approach to process improvement.
• Develop detailed project plans, timelines, and deliverables, demonstrating a proactive approach to project management.
• Design and implement streamlined and standardized HR processes to improve efficiency and effectiveness.
• Lead and manage end-to-end HR process improvement projects, ensuring alignment with organizational objectives.
• Work closely with stakeholders to facilitate smooth implementation and change management processes.
• Create detailed documentation of HR processes, workflows, and standard operating procedures (SOPs).
• Develop training materials and conduct informative sessions for HR staff and relevant stakeholders on new processes.
• Communicate changes effectively to ensure a seamless transition and understanding across the organization.
• Utilize data-driven insights to measure the effectiveness of HR processes.
• Stay abreast of HR industry trends, regulations, and best practices to ensure continuous improvement.
• Ensure HR processes comply with legal requirements, and implement controls to maintain data integrity and confidentiality.

• MBA / PGDBM  (Preferably in Human Resources)
• Preferred Additional Qualification: PMP Certified / Certified Six Sigma (Green Belt and Above) / Certified Scrum Master 
• 2-3 years of experience in the field of HR
• Strong Analytical Skills:  Ability to analyze data, think logically, and comfortable working with numbers and statistics
• Excellent Communication Skills: Both written and oral, with the ability to collaborate effectively with stakeholders from diverse backgrounds
• Maturity and Conflict Resolution: Ability to handle conflict resolution and engage in tough conversations.
• High Integrity and Ownership: Demonstrates a strong sense of integrity and takes ownership of responsibilities.
• Innovative Thinking: Ability to think outside the box and address unstructured problem statements confidently.
• Proficient in MS Office suite and google sheet